Not at Fault, may not mean, Not at Fault

Not at fault? Your client’s auto rates likely spike anyway

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Published 02/15/2017

WASHINGTON, D.C. – Safe drivers who are in accidents caused by others often see auto insurance rate hikes, according to new research released Feb. 13 by the Consumer Federation of America (CFA).

The research analyzed premium quotes in 10 cities from five of the nation’s largest auto insurers. Among the cities tested, drivers in New York City and Baltimore pay out the most for doing nothing wrong, and customers in Chicago and Kansas City also face average increases of 10% or more when another driver crashes into them.

“Innocent drivers who don’t cause accidents should not be charged more because someone else hit them,” said J. Robert Hunter, CFA’s Director of Insurance and the former Insurance Commissioner of Texas. “Most people know that if they cause an accident or get a ticket they could face a premium increase, but they don’t expect to be punished if a reckless driver careens into them.”

At least two states already prohibit such penalties. While drivers in eight of the 10 cities tested by CFA can be surcharged if they are hit by another driver, CFA research found that consumer protections in California and Oklahoma prevent insurance companies from raising rates on drivers in those states when they are involved in an accident that was not their fault.

Some companies more unfair than others

There are significant differences in the way the five companies CFA tested treat customers after accidents they did not cause.

Progressive used the not-at-fault penalty most aggressively, surcharging drivers in every test where such an increase is not prohibited by state law. GEICO and Farmers sometimes raised rates by 10% or more for not-at-fault accidents. Allstate occasionally penalized drivers who did not cause the accident, while State Farm never increased premiums for these accidents.

Being hit costs more for lower income drivers

The increases charged for not-at-fault accidents vary from customer to customer even for the same company in the same city.

Comparing two good drivers, whose only differences reflected their individual socio-economic circumstances rather than their driving safety record, CFA found the following:

• Higher-income drivers paid $78 more on average after a not-at-fault accident;

• Moderate-income drivers paid $208 more on average after a not-at-fault accident;

• Higher-income drivers faced a 6.6% penalty on average after a not-at-fault accident;

• Moderate-income drivers faced a 9.6% penalty on average after a not-at-fault accident.

Excluding State Farm customers, who were never penalized, the average surcharges jumped to $99 (8.3%) for higher-income drivers and $264 (12.1%) for moderate-income drivers.

To test for the differing impact related to economic status, CFA sought quotes for two female drivers in each city who lived at the same address, were 30 years old, licensed for 14 years, and drove a 2006 Toyota Camry 10,000 miles each year. The drivers differed only in personal characteristics that are correlated with income, as described below:

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